Windows 10 October 2018 Update no longer includes basic external printer drivers

Microsoft can recover lost files Windows 10 October 2018 Update - But You Need To Call Them

Anyone who is still missing data after installing the original update can contact Microsoft support or go to one of its retail stores where they can attempt to recover lost files.

As I had speculated earlier, the problem also occurred on some systems that used the relatively new Auto Save feature in OneDrive to relocate the contents of the Desktop, Documents, and Pictures folders to corresponding locations in the cloud.

Microsoft responded on October 4th by pulling the update for further investigation into the bug. If, for example, you moved the Documents folder from its location in the user profile to a new location, such as a secondary data drive, but some files remained in the old location, the setup logic for the version 1809 upgrade removed the folder in the old location as well as all of the files in it.

The update can be downloaded by Checking for Updates in Settings. "Based on feedback from users, we introduced code in the October 2018 Update to remove these empty, duplicate known folders".

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The latest version of the October 2018 Update is now heading to Windows Insiders for additional testing before it rolls out to average Windows 10 users. Now it has re-released the update, fixing the issue while shedding some light on how many people were impacted by the bug.

For those who are affected, they should call Microsoft at +1-800-MICROSOFT or find a local number in your area.

Microsoft support technicians "have the tools to get you back to a good state", Windows Insider Program lead Dona Sarkar tweets. This would allow Microsoft to monitor both critical issues and features suggestions. "We have added an ability for users to also provide an indication of impact and severity when filing User Initiated Feedback".

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