Singapore Airlines named world's best, as Virgin drops nine spots

AirAsia was named the World’s Best Low Cost Airline for the 10th year in a row at the 2018 Skytrax World Airline Awards in Lond

It was honored during the Skytrax World-Airline Awards ceremony, held in London, in the presence of flynas' CEO Bander Al-Mohanna and members of the senior management.

Skytrax CEO Edward Plaisted added: "We congratulate Singapore Airlines on this fabulous achievement, being voted the World's Best Airline by customers for a fourth time in the awards history".

Aer Lingus have been named among the best airlines in the world after they were ranked 36th Skytrax, the global air transport rating organisation. "The recognition will further motivate us to improve upon the three main pillars of our brand promise - product leadership, service excellence and network connectivity - to ensure we retain our competitive advantage and continue to meet and exceed customer expectations".

The Skytrax World Airline Awards were announced in London on Tuesday, coinciding with the Farnborough Air Show.

This is the second consecutive year Air Canada has won the Best Airline in North America award.

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For the last two years, Singapore Air has been revamping its cabins to provide bigger entertainment consoles and more space, including double-beds in its A380 first-class suites and full-flat beds for business class in regional flights, to help compete against Middle Eastern carriers.

Overall, airlines from Asia dominate the elite end of Skytrax's rankings - taking nine of the top 10 spots.

WestJet was named Best Low-Cost Airline in North America. Airlines do not pay any survey entry or registration fee, and the awards event is free to attend. Since its launch, flynas has successfully carried more than 38 million passengers from its bases in Riyadh, Jeddah, Dammam and Abha. The poll covered 335 airlines, and respondents represented 100 nationalities.

The online survey operated from August 2017 to May 2018, together with invitations sent to previous year respondents in the survey database (total 24.45 million customers).

Organizers point out that survey entries were screened to identify IP and user information, with duplicate, suspect or ineligible entries deleted.

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